Support

Support for ParkTempo

Need assistance with ParkTempo?

If you have any inquiries, face an issue, or wish to report incorrect information about parks, please reach out to us.

Get in Touch

Email: 3gsgamestudio@gmail.com

When you contact support, please provide:

  • Your device model

  • iOS version

  • Version of the ParkTempo app

  • A brief overview of the problem

  • Screenshots, if relevant

Frequently Encountered Issues

Wait times are incorrect or unavailable

Ride wait times and attraction statuses may rely on data from third-party sources and may sometimes be delayed, unavailable, or inaccurate.

Try refreshing the park information or checking back later.

Notifications aren't showing up

Please ensure that notifications are turned on for ParkTempo in your iPhone Settings.

My timer or tracker data is missing

Tracker, favorites, and preferences may be stored locally on your device. Uninstalling the app or clearing the app data could permanently delete any locally stored information.

Privacy

For details on how ParkTempo manages data, please read our Privacy Policy.

About ParkTempo

ParkTempo is a standalone application and is not affiliated with, endorsed by, or supported by any theme park, amusement park operator, or attraction operator.